In Need of a Tune-up or Repair?
Whether it's heating, cooling, install, maintenance or repair, Paul's Heating is proud to offer online booking, making our schedule available to you 24 hours a day, 7 days a week! For services in or around Onalaska, WI.
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WHY PAULS?
At Paul’s Heating, we have a commitment. That commitment is to you, the customer. We’ve been doing it that way since 1962. No matter how big or small the job is, we pride ourselves on making sure it’s done the same way we would do it as if it was our own home or business. Just ask our customers. Some have been with us since we opened our doors. That’s three generations of keeping our commitment to you.
OUR PRODUCTS
It’s your home, you want nothing but the best. That’s why we offer a complete line of products and parts directly from the factory. We can also service what you already have. Any make, any model of heating and air conditioning products, we’ll be there for you.
OUR TEAM
Let our certified and trained technicians make sure that every aspect of your heating or air conditioning service and installation is taken care of in the most professional, timely and cost effective manner possible. On that you have our promise…The Paul’s Promise!
Google Reviews
Riley did a very nice job— explained everything. He said he would drop off the furnace filter sometime this coming week.Thank you for his service
Posting for my Aunt Carrie. Thank you so much."Hello, my name is Carrie Moore. I am writing this letter in humble gratitude and appreciation for all the outstanding men and women that work for Paul's Heating and Air Conditioning, as well as the company Lennox. I am not the greatest writer but I'll try my best! Know this comes from my heart. - I showed Mitch around and told him about my furnace not working and what other companies had said. After a long and thorough inspection, Mitch and I had a long talk about what he found and what the next step would be. He showed me a pamphlet for the company Lennox that they work with for HVAC. I asked what the cost would be and he told me. I burst into tears. I said to Mitch there was no way I could afford that, I couldn't spend $80 for a space heater from Walmart let alone thousands of dollars. Mitch was very patient with me and listened to my situation: the recent loss of my beloved husband, the flood that happened the morning before Thanksgiving, dealing with insurance companies, and not knowing what I was going to do for heat this year. Mitch really listened to me. I can't tell you how much that means to me.I respectfully told him that I couldn't afford the services, but I appreciated him coming out and doing such a wonderful job with the inspection.What I didn't know was that Mitch went back to Paul's Heating and Air Conditioning and talked to his father Pete. He told him about my husband passing away, the Thanksgiving flood, and the mess that was left outside after the flood. Piles of wood, old decking, and flooring that was torn out. I was so worried about the financial toll removal would take. With my limited income, I was questioning whether I would be able to even stay in my home.Unbeknownst to me, Mitch and his father Pete nominated me for the Feel the Love program, where Paul's Heating and Air Conditioning, in partnership with Lennox, donate new HVAC systems to community members in need. All I can say is what a blessing.As if that was not enough, a crew of around 15 amazing, dedicated, hard-working men and women showed up to my home with trailers, gloves in hand, and went to work installing the HVAC system. The rest went to work on clearing away all the mess outside. All of these compassionate people went above and beyond. Even Mitch's stepfather Dave donated chili from Culver's, as he is the owner of the south side La Crosse location.I can't think All the wonderful people involved with this blessing enough but I will try to.Mitch - You listen to me. You were so understanding. You made me feel like I was talking to a friend.To Pete, owner of Paul's Heating and Air Conditioning - I will never be able to thank you enough for this blessing and your dedication to your business, the people that work for you, and the community as a whole. You and your employees gave your time and energy and what means so much more is that you made me feel like a part of the family.Evan - you were and are so comforting and you took the time to explain everything, and on top of it all making sure my gas tank was filled up. Thank you so much.To Julie, who sat with me and talked like we had been friends forever. Finding out we both knew a family member on my mother's side was so neat.To all the other men and women who work tirelessly helping to clean out my yard, hook up my dishwasher, and help with other electrical work thank you all very much for what you did for me and what you all do by giving back to the community; it makes us all feel a part of the Paul’s Heating and Air Conditioning family.I truly can Feel the Love.Thank you and God bless you all,Carrie Moore
Noah from Paul's Heating and Air Conditioning was great! He recognized the problem with the air conditioner and promptly fixed it. Very professional and also personable.
After some quick conversation and testing, Noah was able to fix the issue with my AC unit in no time. He was very professional and friendly, creating a return customer out of me. If I have heating or Air issues in the future, I’ll call Paul’s.
Josh responded quickly on a Sunday when my tenants heat went out and got things working until he could replace the blower motor the following day.
The service person was not Josh, but Noah instead. Noah quickly fixed the issue (plugged water drain line) and got me started on your Spring and Fall servicing program. Fantastic service but a very professional and courteous young man.
It was a pleasure working with Paul's. The technicians did a great job installing our new furnace and A/C. Thank You.
Very helpful and quick with their diagnosis and fix. Helped me understand the problem while they were working on it. Would recommend highly to others
Evan did an inspection of both my AC and furnace. Very professional and he went above and beyond! Highly recommend.
Technician did a good job of telling me outright that the old furnace/AC unit wasn't worth fixing and would need to be replaced. Quite honest about it and told me straight what I should expect for a life span out of a furnace and how much it would be in the long run to keep the old unit going.
Noah found the problem quickly and explained everything he did. He's a very nice and considerate young man.
Wonderful service! Riley explained the options with our furnace/AC, allowing us to choose what would be best. Paul’s was familiar with our brand, Lennox, and seemed to fix the issue. We will call Paul’s again for any maintenance needed!
As always, professional in everything. Your employees are always the nicest people.
Our service provider, Noah, did a great job. He was punctual, professional, friendly and answered all of my questions. Recommend.
Awesome Service,Top notch customer service, technicians and communication.Air conditioning units went out and had new ones install the next day.I would highly recommend Paul Heating and Air Conditioning to anyone.Great product!!Thank you,Andy
Paul’s is very professional. They always respond quickly and their work is done quickly and correctly. A great service provider.Riley was here and serviced the boiler and min-splits. He did a great job.
My central air unit went out before a heateave. Job was done quickly and good customer service. Would hire again.
Very professional, knowledgeable, and responsive crew! Highly recommended!
Great communication...polite and knowledgeable...THANK YOU PAUL'S for taking such good care of us!!
He found the problem quickly and made sure everything else was working. We have AC again. Yay!
Phenomenal service and professional work! Repairman showed up on time and completed the job in short order, with great communication and education about the problem. Always turn to Paul’s for all my HVAC needs and they never disappoint!
When our AC went out in the hot July heat, they were able to come out quickly for a service call. Tech was friendly and professional. Will be calling again in the future if needed!
Courteous, fast, professional technician. However, he only diagnosed a coolant leak in my Mitsubishi system and added 1.4# of coolant. The charge was a little over $250. Said he would check to see if the coil leak area could be repaired and did NOTHING. No follow up at all. Instead the company tried to sell a replacement system. Overall, I am very disappointed.
Jim was awesome! Came when he said he would , asked what happened and did the expect ion as was asked of us. Explained how I could get a printout of what was done. I would use Paul’s Heating again! Thanks
Riley checked out our furnace and AC system. Very thorough, knowledgeable and polite.
Great service! Very friendly and explained the issue and our options for the future
the guy must have known what he was doing, the ac works wayyyy better now.
Great communication and followed up to see if there were any other things to look at. Turns out not to be an a/c unit and an electrical breaker
They were fast at responding to my phone call and had a tech out the next morning to fix out central air unit. Thank you
Excellent service. Polite and personable repairman. Arrived early and finished in a timely manner.
Paul’s always does an incredible job, and every rep is always friendly and helpful. Matt did a great job today.
Service tech was great. Felt like he diagnosed the problem and didn’t try and find other ‘issues’ that could jack the service charge up. I will use them again.
Paul's was recommended to me by a friend and I would recommend Paul's to everyone. The young man that came to our home was very knowledgeable and respectful. Got a message when he was on his way instead of just showing up whenever, said he would be back and he did come back. Also, saved us lots of money right now. We will definitely be a Paul's customer again in the future.
Riley came and fixed our a/c today, after our dog destroyed the wires behind it. He got it taken care of quickly and efficiently.
Competent tune-up service, good attention to detail in past annual checkups.
Really great guys working at this company, very professional and clean. Would highly recommend. Got a quote and replaced my furnace within a week!
Our AC went out and it was 80 degrees in our house at night. We got a couple quotes and went with Paul's. They arrived on time at 7:30am and due to a blower motor not working and having to get a replacement part, they ended up staying until around 5pm. I cannot thank them enough for their time and helping us cool our house down. Our 13 month old, myself and my husband greatly appreciate the great work that was done!
Had Riley come and service my AC system and install a State-of-the-Art ACTIVE Air Purifier to kill bacteria/mold/viruses and make small particles of air irritants drop to be better caught in my filter. Was professional/friendly (even to my excited Golden Retriever) and keep me informed of the whole process including a concern I had with my Central Air. Evan in the office set everything up and explained to me the benefits of the ACTIVE Air Purifier and is always helpful. Great Service…keep up the Good Work!
Quick service when needed. Matt was knowledgeable, professional and efficient. Work was done well, explained and all questions answered.
Josh was on-time, thorough, polite, and tidy! A perfect experience having our AC checked, cleaned, and tuned-up for the summer months. Paul's Heating and Air Conditioning are the absolute best!
Fantastic service and Noah was very polite and did quality work. Thank you for the great service.
The installation technicians were amazing! They were here and finished everything quickly. My whole experience with Paul’s Heating was absolutely incredible
Paul’s replaced our AC unit last year and repaired our furnace a few weeks ago. Everyone has been nice and helpful. Our furnace is 20 years old, so thought for sure they were going to say it needed to be replaced, but it was just a part that was broken. They ordered the part and it was fixed two business days later. They made sure we had a way to heat our home over the weekend; the concern was appreciated. Great business ethics all around.
Have always been very satisfied with Paul's Heating - started over 30 years ago and still going - after building 3 homes as well as several rental units and Paul's Heating has taken care of our needs. Have recommended several times to friends and family.
OUTSTANDING! That is my one word summary of the excellent installation services performed by two Installation Technicians for my Daikin Heat Pump & Gas Furnace. They worked non-stop from 0730-1620hrs (no lunch break or any breaks). Yep, they turned down my coffee & donuts :). Did excellent job of cleanup and removal of old HVAC equipment. I would welcome them back anytime and am so happy with the performance of the Daikin HVAC system. A job very well done!
Janquan did an excellent and efficient job of finding my wife's hearing aid which had been accidentally dropped down the floor heat vent and into the duct. Thanks for a job well done, Janquan!
Janquan was professional and efficient. Was here bright and early, Diagnosed the problem almost immediately and had it fixed quickly. Also love the communication prior to appointment. Ten out of ten!
Paul's heating an A/C, is the very best. My furnace went out during the night. They were there within 1 hour of calling, Janquan St. Junious the service representative was very polite, an informative . Would highly recommend this place.
Pauls HVAC was very professional and efficient in the service personnel. Riley was very thorough and took his time to make sure things were done correctly. Very impressed with Riley.
My experience with Pauls was excellent. Evan came over to quote and discuss options of heat pumps suited best for our house and for the federal tax incentives. The project was on time and budget and all the installers were all very friendly, clean, courteous and professional.
Tech was outstanding!! Very knowledgeable answered all my questions so I could understand. Clearly he was able to provide the information we needed as well as servicing our furnace.
Today is a cold day and the house is freezing! Called the company for an eta time and found that there currently was no tech available yet, but we're just happy we didn't have to freeze until later in the afternoon.My tech was Josh Dummer, and he arrived around 12pm. He was nice, diagnosed and replaced the broken peice within 1 hour. Thank you Josh! Our home is warming up!
Riley the service guy was exceptional. He was ahead of schedule and called to come early. He tested everyrhing out and was able to trouble shoot the problem that was due to a faulty part that was installed by me and was able to fix it. They have always been very attentive with servicing my heating needs. Thank you for your quality service to LaCrosse and to me. Sincerely Rick C.
Riley was great to work with. He was on time, gave honest feedback, and is extremely knowledgeable given his young age. Would recommend!
I am hoping that my "repair" was an outlier to everyone else's experience. I will say, when I called, the person who helped me was very friendly and got me on the schedule very quick. The problem I was having, I was out of town and my wife told me there was water all over the basement (the first time we had noticed) and she asked if I could have someone come fix it. So I called and like I said, great prompt service. She said it would be X price to just come out and clean the drain and do a quick check. The service person comes, was very friendly to my wife and "fixed" the issue. I then got the bill and it was more than double what I was quoted. Over $200 to come and clean the drain out. I called and the guy who helped me was very pleasant and honored the X price. The service guy was at my house for less than 10 minutes. At that time, I was VERY pleased with the service, and as far as I knew, the AC was draining well. Fast forward to this week and I go to the basement and there is a ton of standing water in my basement. I look, and the drain isn't flowing at all. So I have to spend time actually cleaning all the pipes. At this point I am wondering what the guy even did? Really disappointed that the tech didn't do a more thorough job of inspecting the job. The original invoice has the service call and diagnostic/fix charge. To say they did that is a stretch considering the issue I am not having. The reason for the 1 star is because my issue isn't resolved.
New Air conditioning system installed in our home. The whole experience was very good. From the first phone call to Ethan, to when Don and Chris did the installation. Professional and quality all the way throughout. Thank you.
I recently replaced a my A/C and furnace with a Daikin DX6VS Fit condensing unit and a DM97MC variable speed modulating furnace. I had 5 contractors provide estimates for a new A/C and furnace. I felt Paul's Heating and Air Conditioning listened to my current need and requirements and provided the best system for my home. Most of the other contractors just wanted to replace my old units with the same size mechanicals I previously had. Paul's Heating made sure I had the correct sized units and installed them in a day. The Daikin FIT A/C unit is super quiet and I like the variable speed option of the unit. Our home is quite comfortable . Sometimes I have to look at the condensing unit to see the the fan is actually turning it's that quiet. Availability of repair parts was also a concern for me. I was told that Paul's receives a supply truck about twice per week from the Daikin Twin Cities supplier and Daikin makes all their own parts so they're readily available and in stock. Very pleased with my purchase and service. Do some research on the Daikin brand and you will see it's a very reliable quality HVAC system.
As always, SPOT ON service from Paul’s. Riley was quick to the job, diagnosis and fix! Couldn’t be happier with Paul’s staff and service, and wouldn’t dream of calling anyone else.
Very quick turnaround for estimate and install. Team of three came in, worked quickly, and our new furnace and air was installed in less than a full day. Would definitely recommend.
Paul's installed a new vent hood above our stove. It was a bit of a complicated project but beautifully simplified by Paul's! I was worried the project was going to be more difficult and messier than expected once they started due to some infrastructure issues of our house. Once they started, Brett and his coworker worked efficiently and knew exactly what they were doing. When I returned in the evening, it was like they weren't even there. The hood was installed and all was cleaned up! I was so happy and pleased with the project that I will absolutely use them again. And the pricing was fair and reasonable as well. I highly recommend Paul's!
Javon was on time and called to let me know when he was on his way. He explained all my options and completed the work quickly. A.C. works great now.
My AC quit working so I called Paul's heating and AC, Matt showed up when he said he would and diagnosed several issues and resolved them in a very timely manor. Very pleased with him as well as Paul's friendly service.
The young man was very positive and talked me through how the air conditioning unit works and what is what. He complimented me on my place, which I take care of myself, and seemed genuinely interested in my life without being nosey. He was polite and on time and I have air conditioning again!
Our A/C and furnace were replaced by Evan and the crew about two weeks ago. Of the 4 quotes we got Paul's came in with the best quality equipment at the lowest cost. Very thorough in explaining everything and going through all the options. The new system is extremely quiet and does an amazing job keeping the house at a steady temperature even on the 90°+ days we've had so far. The techs were extremely respectful and left the house and yard cleaner than when they arrived. I would recommend Paul's to anyone looking for maintenance or a new system.
Amazing service!!! I contract all our HVAC services through Paul’s for the apartment complex I manage and I have been so impressed. Riley has gone above and beyond each time we have had an issue and I would argue that his response time is faster than Jimmy Johns! Thank you!
Very happy with my purchase and installers from Paul’s Heating and Air Conditioning!! Highly recommend!
Jim did a great job! Very knowledgeable about my system and answered my questions completely!
Our air conditioner wasn’t giving any cold air. It also was making a horrible noise. We set up a super easy appointment on the weekend right from their Facebook page during their after hours and had an appointment confirmed for Monday afternoon. The whole job took less than an hour to meet at the house, diagnose a problem, leave for replacement parts, come back, and make the right repairs. It was easy, affordable, fast, and now we’re cool again! Excellently amazing professionalism from all fronts of this business! 5-Stars! Customers for life! Thank you for treating us well.
I worked with Evan on a new A/C system for our home. He was prompt to answer my questions and give me recommendations. The crew that came to install showed up on time, were considerate of our home. They also did a wonderful job of explaining the new system and its features. From my perspective a great company to work with is straight forward and up front and honest. Paul's Heating gave me that experience.
Have had Paul’s Heating for 40 years. Always Happy with their service. Excellent!!
very nice, professional and quick at repair. my husband and i appreciated the simple fix during a chilly day, especially with a infant! thank you! would highly recommend!
Excellent service and communication from every person at Paul's Heating when I had a new furnace and air conditioner installed. Evan answered all my questions and made it easy in helping me understand my options. Very easy online quotes were very professional. The installers were great and cleaned up after the install. I would highly recommend Paul's Heating & AC.
Prompt, professional service. We had them install a while home humidifier. A much better value and better control than using individual room humidifier’s throughout the house, plus no hassle of refilling the tanks everyday!
We are new to this area. We called Paul's to perform a pre-winter maintenance on our furnace. Matt Meier did a great job of checking things out, offering suggestions, and answering questions that we had. Very happy with the services Matt performed.
What a great experience, thanks Pete and team!! We had a quote within a few hours for a new system install. Installation was completed within 3 business days of proposal acceptance. The install team was great to work with! Overall, an awesome experience!!
This was my first experience with Paul's. Even though I received this service free of charge through Sabbadash, they never made me feel like I wasn't worth their time. I loved the all online scheduling, the appointment time verification, the communication from start to finish was top notch! Not to mention the service provider, Riley, who was very professional, on time, pleasant and informative! Excellent work! Would highly recommend to friends and family and can see use of Paul's services in the future. Thank you!
Service was great. Josh came out and was able to fix the issue right away. He was very knowledgeable and was able to anwser any questions I had for him. I will call Paul's for any other cooling or heating needs
I have used Paul's heating and air conditioning a few times for different issues. They have always been quick to respond, professional and knowledgeable. I will continue to use them for all of my heating and air conditioning needs. I would highly recommend them to anyone looking for quality service.
I realized on Saturday morning (in mid-July) that our AC stopped working. The repairman was out in 2 hours but the unit was 22 years old and needed to be replaced. On Sunday Pete texted and emailed 2 estimates for units they had in stock. I was able to accept the quote online and they had my unit replaced by noon on Monday. The installation techs were so nice and professional. It’s been a pleasure working with Paul’s and I would highly recommend them to anyone in the area!
I'm very impressed! Our A/C went out on a 92 degree day and they were able to fit us in their schedule right away. Excellent service at a very fair price. Thanks again Pete!!
Paul's Heating is the only company I will have working on my homes Heating and A/C units. The technicians are trained, experienced, courteous, thorough, and efficient. I never feel nervous or worried when they are here, as I know they're focused, and will get the job done in a timely manner. I recommend this company to EVERYONE who wants fair pricing, quality work, and experienced technicians working on their Heating and Cooling Systems.
Dan did an excellent job installing our new AC unit- he was knowledgeable, kind, and personable! We have always had a great experience with Paul’s.
Paul’s Heating & Air Conditioning responded to my request very quickly. They sent a nice young man to provide maintenance work on my AC system and he did a general review of the heating unit. I loved that Paul’s sent a photo of Riley with the appt reminder message. I knew who to expect and felt more comfortable inviting him into my home. I signed up for the member plan and Evan followed up about it very timely. I feel like I’m in good hands going forward. Heating & cooling systems are vital in WI, so I’m happy I have a reliable and responsive team in my corner. 😁. Karen Wagner
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